faq

How soon will I get my letter?

Sign up for The Little Cabin Post closes on the 5th of every month and I send it out on 15th of every month. US members typically receive it within 3-10 days of sending, and international members should receive the letter within 2-6 weeks. If you sign up before the 5th of the month, you’ll receive that month’s letter. If you sign up after the 5th, your first letter will arrive the following month.

What if I need to cancel or need to change my billing info/mailing address?

Within the account that is created when you subscribe, you can cancel and pause your monthly mail. You can also change your mailing and billing info there. Please refer to your confirmation email for access to your account.

What if I don't receive my letter?

On occasion, the mail can take up to 2 weeks to arrive (6 for international). Sometimes, on my end there's a particularly nasty snowstorm or cold snap and the mail runs late. That being said, if your Little Cabin Post doesn’t arrive, email me at hello@thelittlecabinpost.com and we’ll make it right, either by resending your letter or refunding you for the month. Please review your receipt to confirm your address is correct as that is often the culprit!

How is my letter getting to the post office?

Living so remotely, your letter must, quite literally, go over the river and through the woods! Depending on the season, your letter will hitch a ride on the back of my snowmobile or the storage compartment of my motor boat before settling in my car for the long drive to the nearest village. If your envelope looks like it has stories to tell - it does!